HOYA Vision Care Maintains Its Commitment to the Success of Eye Care Professionals With NEW Customer Business and Professional Development Resources
LEWISVILLE, TEXAS, (March 31, 2021) – Ophthalmic lens technology leader HOYA Vision Care responded today to recent industry developments affecting supplier choices. At a time when eye care professionals (ECPs) are faced with challenges from lab acquisitions and direct-to-consumer supplier competition, our HOYA commitment as the Ally of the independent ECP remains strong.
Since 1941, HOYA has been a dependable partner and supplier, delivering patented technology that provides patients with the vision solutions that help ECP practices differentiate in a complex environment. In our fifth annual customer survey, ECPs ranked the overall value of HOYA’s product value at 99 percent and satisfaction working with HOYA customer service at more than 90 percent.
“As the optical industry continues to acquire and consolidate, we are moved to deepen our commitment to ECPs and their patients,” said Patrick McCarthy, ECP Channel Vice President. “Every HOYA Vision Care employee from leadership to customer service is consistently working together for one purpose: the ECP. We offer innovative programs from marketing, training, customer service and personal touchpoints to ensure that HOYA Vision Care supports the independent ECP business.”
HOYA continues to focus on ECPs and their patient success as our top priority by investing in innovative tools and platforms to help the ECP win:
- The HOYA Learning Center (HLC) will launch nationwide on April 1, replacing Empower U. HLC features more than 30 learning modules on a variety of subjects including Anatomy of the Eye, Progressive and Single Vision solutions, Sync III, Binocular Harmonization Technology, and Office Hygiene. New courses are being added throughout 2021.
- Launched in October 2020, the HOYA HUB is a first of its kind online portal that further amplifies HOYA’s strongly embedded partnerships with eye care professionals to drive digital solutions that meet their evolving needs and promote their business success.
Eye Care Professionals with questions about gaining access to the HOYA Hub can contact a specialist by sending an email to hoyahubusa@hoya.com.
Learn more about HOYA information for ECPs by clicking here.
About HOYA
Founded in 1941 in Tokyo, Japan, HOYA is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA is active in the fields of healthcare and information technology, providing eyeglasses, medical endoscopes, intraocular lenses, optical lenses, as well as key components for semiconductor devices, LCD panels and HDDs. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people. For more information, please visit http://www.hoya.com.
About HOYA Vision Care
For over 60 years, HOYA Vision Care has been a global leader in the eyeglass lens business. With a presence in over 50 countries, Hoya Vision Care has a proven expertise in lens designs and freeform surfacing technology combined with a leading position in high performance, quality AR coating. HOYA Vision Care’s solid market portfolio includes VISION EASE, SEIKO and PENTAX optical lenses, as well as innovative products such as Yuniku, the world’s first vision-centric, 3D tailored eyewear. The company employs over 16,000 employees worldwide with mass production facilities in Asia & Europe and over 40 local Rx laboratories globally. For more information, please visit www.hoyavision.com.
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